Office 365 - Setup Microsoft Intune MDM on IOS (Iphone and Ipad)


Part I - Remove existing software/profile, and corporate email

Steps to perform before proceeding. If either of these preconditions do not exist, please proceed to Part II

1. Go to Settings/General/Device Management/Click the MAAS 360 profile


2. Push "Remove Management"


3. Push "Remove"


4. Deleting a manually created email account. Go to Settings/Mail/Accounts


5. Locate the corporate email account (in the example below it's @gmail). Select this option, delete account and then Delete account.

*** Please note, if this entry is missing, the skip this step. ***



Part II - Steps to set up your phone on the Intune email

Intune requires version 13 on your iOS device. Please ensure that your mobile device meets this requirement. You can check by going to Settings > General > About


1. Go to the AppStore and download Intune Company Portal

2. Open Intune Company Portal



3. Sign in with your username in the following format (betty.white@xyz.com)


4. Download Management Profile by selecting Continue


5. Select Allow, to provide access to install XYZ configuration profile


6. After the profile has installed, select Close

7. Go to Settings and select Profile Downloaded


8. Select Install

9. Select Install

10. Select Install

11. Select Trust

12. Select Done

13. If successful, should see XYZ Management Profile

14. If your passcode does not meet the passcode complexity, you may be prompted to set up a passcode, select Change Now


15. You may be prompted to enter your email password like the image below, but you will need to click Cancel and launch Comp Portal to ensure this device is compliant beforehand.

16. To start syncing emails, you will need go to Settings and select Mail

17. Select Accounts


18. Select XYZ Email

19. Click on Re-enter your password, then enter your password


20. Afterwards, you will need to set XYZ Email as the default account for Mail, Contacts and Calendar individually by going to Settings

21. Select Mail, scroll down and select Default Account

22. Select XYZ Email (as shown in image below)

23. Go back to Settings, select Contacts and select Default Account

24. Select XYZ Email (as shown in image below)

25. Go back to Settings, select Calendar, scroll down and select Default Calendar

26. Select Calendar under XYZ Email (as shown in image below)

Update Mail Signature (Optional)

1. Go to Settings, select Mail

2. Scroll down and select Signature

3. Select either All Accounts or Per Account, then select the text box and enter the desired signature All Accounts

Per Account